Frequently Asked Questions

Discover answers to common questions about our products, ordering process, and services to assist you promptly.

What sets Sane Windows apart from other window and door replacement companies?

Our leadership team at Sane Windows has decades of experience in the window and door industry, having worked with and for many of the industry leaders. What makes us unique is our commitment to transparency: We don't focus on in-home sales presentations, high markups followed by steep discounts, or pressure you into making snap decisions.

Instead, we offer a stress-free online shopping experience with straightforward quotes, free from gimmicks and tricks. Our double lifetime warranty covers both labor and materials, ensuring your satisfaction with your windows and doors for years to come.

What does Sane Windows do?

Sane Windows and Doors specializes in hassle-free window and door replacements. Our streamlined sales process aims to simplify your experience. We are a Pella Certified Contractor and offer high-quality Pella Windows and Doors in various styles to enhance your home's beauty, comfort, and energy efficiency. With most products covered by a double lifetime warranty, and expert installation services, we ensure your peace of mind from start to finish.

Should I replace all my windows at once?

Whether to replace all your windows at once or one at a time depends on your budget, needs, and priorities. If you aim to reduce your heating and cooling costs, replacing all the windows at once is best, as it will immediately increase your home's overall efficiency.

If you're looking to update your home's curb appeal or overall aesthetic, replacing all your windows simultaneously ensures a consistent look.

However, if you're on a tight budget, replacing them one by one as they break down might be your best option. Just keep these factors in mind when considering your best option.

Will new windows increase the value of my home?

Yes, installing new windows can increase the value of your home. New windows offer numerous benefits, including improved energy efficiency, enhanced comfort, and updated style. These factors can boost your home's resale value if you decide to put it on the market.

Do I need to measure my own windows?

If you elect to skip the initial quoting appointment and prefer we provide you a quote via email, usually, you will not need to measure your own windows. Our team can create an accurate, no-obligation quote using the photos you upload through our pricing form. This process eliminates the need for an in-home appointment if you are just exploring your options and wanting to determine your budget.

Before placing an order, one of our expert project managers will visit with you at your home to provide samples, answer any additional questions, and take exact measurements. Your original quoted price will remain unchanged, ensuring an accurate quote and a perfect fit for your replacement windows.

Does Sane Windows offer a warranty and what is covered?

Yes, Sane Windows offers two warranties. The first is a manufacturer's warranty covering the product itself. The second is our warranty, which covers any labor or installation costs associated with repairing or replacing products under the manufacturer warranty. At Sane Windows, we aim to exceed industry standards for product warranties. You can rest assured that your new windows and doors are covered by both warranties for the recommended lifespan of the product.

What does it mean to get a quote on replacement windows without an in-home sales presentation?

The traditional window and door sales approach can take 3 to 4 hours with high-pressure tactics, often involving lengthy sales presentations and pushy sales people visiting your home. It requires all decision-makers to be present and inundates you with unnecessary information, leading to accepting a quote you may not fully grasp. This experience can be frustrating and exhausting.

Opting for a quote on replacement windows without an in-home sales pitch means avoiding all of this. As Sane Windows and Doors, our focus is on equipping you with the tools to make an informed decision and ensuring your satisfaction from start to finish.

LIMITED TIME OFFER

0% Interest Financing PLUS $150 OFF Each Pella Window

St. Louis’ Leader in Windows & Doors


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